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Time to 1st Party!

Web Analytics Agency

Your data can do more! Tracking is used to collect information about user interactions on your website - so-called 1st party data. This helps you to answer fundamental questions: How do users interact with your offer? Where do they come from? How effective are your marketing measures? With a holistic tracking strategy, you can swap gut feeling for certainty - and are thus able to make data-based, well-founded decisions more quickly.

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Tracking, but the right way

There is no ONE tool for efficient web tracking. At schalk&friends, we offer several tools and therefore sensible alte atives to Google Analytics, such as Piwik PRO or Matomo. In this way, we can provide you with unbiased advice tailored to your requirements and goals.

Tool-agnostic

We work with Flex web analysis tools. For you, this means that if you want to use several tools for data protection reasons, you are completely free to use them and are not tied to a specific tracking tool. So you can choose what suits you and your company. We will be happy to advise you!

Well-founded

Facts instead of feelings. What ROI do your measures achieve? How do users behave in your online store? How can your online campaigns on LinkedIn, Facebook or Google Ads be as effective as possible? Data helps you to address your target groups in a targeted manner and reach them effectively. With marketing automation – such as personalized ads, email marketing, behavioral targeting and lead prioritization – this (almost) works by itself.

Holistic

More sources, more insights. If you rely solely on Google Analytics, you are only using 30-40% of user data. It therefore makes sense to use dashboards to combine different information (e.g. SEO, SEA, tracking data) from different sources (e.g. Google Search Console, Sistrix, Google Ads, Facebook Ads, GA4, etc.) – by collecting, standardizing and analyzing it and gaining insightful knowledge about target groups from the results.
Tracking Spezialist am Computer beim Auswerten der Tracking Daten

Tracking, cookie consent and data dependencies

If tracking is implemented, users can accept or reject the corresponding cookies. This means that the amount of data collected decreases. Nevertheless, data is essential for a successful (online) marketing strategy. It is part of a big picture and provides information about the users on the various channels – and about their experiences, needs and wishes. We are happy to advise you on cookieless and 1st party data, server-side tagging, ID-based targeting and Elbwalker, a tool that records user events and forwards them directly to a corresponding web analysis program (GA4, Matomo, Piwik).

Data storytelling

Too often, data is collected – and then not used or not used properly. Data storytelling brings together the most important KPIs from different data sources to develop holistic strategies, validate goals and make data-driven decisions. This allows you to gain quantifiable insights into your company’s products and services, for example – and with the dashboard you also have a perfect tool for creating reports quickly and efficiently, for example, and for demonstrating success in a comprehensible and visible way.

Dashboard und reporting

Data is analyzed from several different sources. There are two options for this, which can be implemented individually or in combination.

Option 01: Your customized dashboard. All individual metrics and information that are particularly important to you are displayed here, such as KPIs, targets, campaigns, SEA, SEO, etc.

Option 02: Regular consulting sessions. Reporting meetings can take place monthly, every three months or every six months, where we interpret and analyze the data on your dashboard together in a face-to-face or virtual meeting

Step by step to powerful data

As an experienced web analytics agency, we help you to collect and analyse your own data and make it usable. It only takes a few steps from data set to experience!

Mehr erfahren zu Step 01

Tracking concept

What your tracking strategy looks like depends on your website goals. We therefore develop business goals and KPIs in a workshop. The tracking and measurement concept based on this helps with the planning of events to be tracked and the parameters to be recorded in this context. It also serves as a blueprint for implementation.

Mehr erfahren zu Step 02

Tracking implementation

Based on a holistic, well thought-out concept, we implement tracking via the Tag Manager in the form of tags, triggers and variables (such as predefined events). These measures are comprehensively documented and discussed in subsequent data consulting sessions.

Mehr erfahren zu Step 03

Data visualization

In this step, we translate data into concrete insights – either via a dashboard or as reporting in a personal exchange. The dashboards are adapted to the individual needs and goals of your company to ensure the most precise and effective presentation of your data, metrics and KPIs.

Mehr erfahren zu Step 04

Training

Do you want to understand and operate the user interfaces of your web analysis tool yourself? Our experts offer their own training courses in which we not only answer your questions, but also provide valuable instructions and tips to help you use the programs independently.

This is schalk&friends

Competent
Advice

Comprehensive, individual, certified: With over 20 years of digital experience, we are the perfect companions on your path to digital transformation.

Customized
Solution

Every industry, every market, every challenge is different. That's why we rely on effective solutions that are perfectly tailored to your company's processes, people and environment.

Intelligent
Data models

Those who structure data in a targeted manner create measurable added value. We help you to develop a powerful data strategy that benefits your entire company.

Change-
Management

We advise and support your project far beyond implementation – right through to the human factor. Motivational coaching, training and refresher courses ensure that your employees feel completely at ease with the new software.

Workflow automation

We analyze and optimize company processes in order to identify hidden potential. The concrete definition of responsibilities and processes, for example, helps here.

Omnichannel strategy

Which channels make sense for my company? And which ones don't? How are individual media connected? How can I turn the customer journey into a convincing experience? As a multidisciplinary agency, we offer advice for a wide range of channels.

1st party cookies are small text files that are placed on the user’s device by your website. These cookies are intended to store information such as search preferences or session status in order to improve the respective user experience. 1st party data can be collected and used by you.

3rd party cookies, on the other hand, are set by domains that are not directly related to your website. They originate from third-party providers, such as advertising networks or analysis tools, and are used to track the behaviour of your users across different websites. This practice has increasingly led to data protection concerns, so its use has now been discontinued on all major browsers.


No, 3rd party cookies are not generally prohibited. However, data protection guidelines have become stricter in many countries, which has an impact on the use of 3rd party cookies. Some countries and regions, such as the EU, have introduced stricter regulations that restrict the use of such cookies for tracking and advertising purposes and require active user consent. Companies must be transparent about the use of cookies and give users control over their personal data. This has led to changes in the way organisations use cookies to comply with data protection requirements. 3rd party cookies are already banned on Safari and Firefox and will also disappear on Chrome in 2023.

The good news first: cookie-less tracking does not mean that there will no longer be any cookies that can be used. With the end of 3rd party data, 1st party data in particular will become even more important.

This question is frequently asked by our customers who are sensitised to data protection law. Because if you use Google, you don’t know where your data goes – to other EU countries? To the USA? As an agency that offers both Piwik and Matomo solutions, we can offer powerful alternative tools.

Depending on the requirements of the respective data protection officer, Google may in some cases be interpreted as non-compliant with the GDPR – special caution is required here. In any case, the IP address of the user should be anonymised. We will be happy to advise you on data protection issues and how you can establish optimal GDPR compliance in your company.